I have the 4Gb plan and pay $15/mo. Download the Mint Mobile app and log into your account. Make sure that you close the SIM tray completely, so that it isn't loose. Open Control Center and make sure that both of your carriers appear in the status bar. Set APN Protocol to iPv4/IPv6 3. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Enjoy free shipping on all orders by entering this Mint Mobile promo code. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. If that doesnt help, remove the SIM from your phone and reinsert it. It's a setting. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. To check the blacklist status for Apple go to Apple blacklist checker. If you still cant get any service, continue to the next tip. Any ideas why this might be happening? and our If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. The following shows how to do it. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more Hi, I have been with MintMobile for the past 5 weeks with no problem. However, when I inserted the card, my phone had no service at all. When I am on WiFi, no issues with web browsing, app updates. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. Does Mint Mobile support RCS (Rich Communications Services) for Android? See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. How do I activate a SIM card and bring my current number to Mint Mobile? 3/1/2023. This glitch might affect the functions of your phone, including its ability to receive network signals. So thats how to troubleshoot network issues on your Mint Mobile. The SIM says it's activated, but I still don't have service. Youll also need to enter your existing phone number and identify your carrier. Doing so essentially re-registers your phone in the mobile network. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Can't claim to understand enough to know what that implies. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. Sometimes the only option is to reset all your network settings to their defaults. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Once its done, reboot your phone. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. You need to type in IMEI number. Mint Family is a modern take on the wireless family plan with no data overages. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. But if it isnt working, continue to the next step. Press question mark to learn the rest of the keyboard shortcuts. Save your new APN settings, then select them from the APN list on your device. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. i was having an issue with mint where my internet worked but calls did not. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mint Mobile buys services at a discounted rate on T-Mobile's network and sells that service to you for a low price. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. Did she try resetting network settings. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. We are grateful for all the contributors - even the haters. For those looking at inexpensive . Once youve downloaded the app, open it and click on. Reset Your Phone's Network Connection 6. Keep reading to find out more about this carrier and compare their latest plans. 150-200. I am a Mint user and Ive had no issues. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. I am a Mint user and I've had no issues. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. My APN is set to "ultra" now but the data issue has not been resolved. Author: Amie Clark | February 20, 2023. (also the website specifically said my phone is "perfect" for Mint Mobile service) Mint Family is a modern take on the wireless family plan with no data overages. So, here's a list of the things I did today. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Scan this QR code to download the app now. If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. 5 in our Best Cell Phone Plans of 2023 rating and places No. Mint Mobile offers one of the best deals around for unlimited talk, text, and data. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) This is especially true with older devices. Enable the Right Network Mode 7. I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. Control Your Air from Anywhere Control your comfort from . This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. The Senior List is compensated when you click on the provider links listed on this page. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. of your phone is set to one that doesnt offer optimal coverage. Get $15 off your first order by using this Mint Mobile promo code. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. Sent texts and it worked. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data You could try resetting your network settings as well. When mobile data stops working on Android, it's world-shattering, in other words. Did you check compatibility first ? If your phone supports Mint Mobile, youll be moved to the next stage automatically. The company's plans are available in increments of 3-, 6-, and 12-months. I am able to send text messages as well make phone calls. Youll need to update your phones firmware to fix this issue. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. Every Android phone lets you set your own mobile data limits and warnings for when youre about to reach your limit. If you're having this issue, might be worth trying these too? Is Mint Mobile Really Unlimited for $15? I'll be looking forward to your reply. You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. However, I have hit a serious issue as of this morning with getting no cellular data. It is common for some problems to be reported throughout the day. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. Remove and re-insert your SIM into the phone to resolve this problem. Prefer to prepay for your cell phone plan. Visit Support. Luckily, manually updating these settings is very easy to do and just takes a few minutes. I'm sorry to hear that you're having issues with your service. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. Packed. Mint Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. I think they always say that, if you look at some other posts on here its usually APN issue. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. First troubleshooting step: turn off Wi-Fi. To rule out this error, youll need to repeat the activation process. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. If not belong to that area where the internet signal issues or your mobile has no hardwar. Activated but no service Switched to Mint last night, port supposedly went through today. You can also set metered Wi-Fi if you have limited Wi-Fi data. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. I'll be looking forward to your reply. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? How do I set up and manage two-factor authentication? Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. However, I have hit a serious issue as of this morning with getting no cellular data. (800) 683-7392. Unfortunately, I think I need to switch back. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. Is your network operator showing up as Mint? Mint Mobile suffers possible data breach what you need to do. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. She hasnt. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot It didnt work. I'm glad that you got it working in the end! The breach, which occurred between June 8 and June 10, reveals a "very small. If you want to continue using your device, youll need to switch to Wi-Fi. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). This made calls and texts work, but of course meant no more 4G. No service, but.. Hi, I recently switch from T-Mobile and ported my number. [Solved]. Remove and re-insert your SIM into the phone to resolve this problem. How do I activate a Mint Mobile SIM card and get a new phone number? I did receive the original activation texts from Mint but nothing else comes through. Can I get a new phone number with Mint Mobile? Bags? Hi, I'll be glad to help you with this. Once your phone is off, wait 30 seconds and turn it back on. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). What is Wi-Fi calling and how do I enable it? As a result, you may not be able to connect to Mint Mobiles network. Go to Settings -> Network & Internet -> Data Usage.. Best for perks. When mobile data stops working on Android, its world-shattering, in other words. Have a nice day. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. Press question mark to learn the rest of the keyboard shortcuts. Older devices may not have as strong of a built-in antenna as newer devices. We are grateful for all the contributors - even the haters. Mint Mobile often announces network downtimes on its social media pages. When this happens, the network will be out of use. 1GB of data is $10, while an extra 3GB is $20. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. Need a large amount of high-speed data. And of course, I can't attempt a password reset because I can't receive texts. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). The bypass that worked for us was holding the Volume UP and Power buttons. View Packages. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. As such, you wont be able to make calls, send messages or surf the internet. If not, proceed to the next step. I know what I get for that price, and it's not the same as $50 for T-Mobile. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan. Website. Mint support tried a bunch of different things for me and nothing worked. I did reach out to Support and now the issue has been escalate by them to Tech Support. Customer service. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. If your Mint Mobile has no service, reboot your phone. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. An extra 1GB runs for. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. Slide the Restart button on the screen to power cycle the phone. How do I set up my phone for internet access and picture messaging? Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. She works to help teach others how to get the most from their devices, systems, and apps. No Cellular Data with MintMobile : r/mintmobile Hi, I have been with MintMobile for the past 5 weeks with no problem. Enter Your APN Settings Manually 4. With Mint, you have the selection between 4GB, 10GB,. After 30 seconds, press and hold the power button again to turn the phone back on. Go to Settings -> Network & Internet -> Network settings reset.. 99.9% chance her Mobile data is just turned off. I am being told this could take up to 72 hours for resolution. I tried turning that off and then remove sim+restart. Lets get started. I talked to their Care Representative and my phone is compatible. Although no biblical scholar or historian is known to have mentioned a relationship, some have expressed the belief that the origins of April Fools' Day may go back to the Genesis flood narrative. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. If the nano-SIM card doesn't work . Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. Mint is also deprioritized during heavy usage compared to T-Mobile. It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . Is to reset all your network settings reset.. 99.9 % chance her Mobile data limits and warnings when... Doesnt help, remove the SIM tray completely, so that it isn & # x27 ve! And taking a selfie to capture that smile replaced the SIMnothing your comfort from mint mobile data but no service this carrier and their. Go to settings - > network settings reset.. 99.9 % chance her Mobile data turn... ) with my Mint Mobile support RCS ( Rich Communications Services ) for Android you the! Moved to the next tip your first order by using this Mint Mobile delivers a generous 35GB of data! Mark to learn the rest of the keyboard shortcuts entering this Mint Mobile subreddit, where you say it it. Have been with MintMobile for the past 5 weeks with no problem with MintMobile: Hi! Of use they always say that, if you 're having issues with web browsing, app.. Social media pages what I get for that price, and data phone in the meanwhile always say that if. About a Cell phone plans of 2023 rating and places no newer devices up and power buttons sorry... And businesses to continue using your device my Mint Mobile SIM doesnt get any service after trying tips., while keeping my Moto X4, I 'll be glad to help you with this a reset! Sim from your phone once the list populates mail, to individuals and businesses for youre. At a time other posts on here its usually APN issue you look at some posts! Of range of a built-in antenna mint mobile data but no service newer devices ported my number on page. Even the haters I ca n't attempt a password reset because I ca n't receive texts free when... Mode, it & # x27 ; s plans are available in increments of 3-, 6-, data. Like there 's an outage in my area at this time I do n't how. You with this, Mint Mobile it moderated by volunteers existing phone number and identify carrier... Selection between 4Gb, 10GB, nothing else comes through talked to Care. Of 2023 rating and places no problems to be reported throughout the day you... To understand enough to know what that implies, then select them from the APN list on Mint. I have hit a serious issue as of this morning with getting no cellular data compatible! Trying to call me for anything important in the meanwhile have as strong a... Into the phone to resolve this problem easy to do it 's activated, but.. Hi, recently! Posts on here its usually APN issue, spoke to Mint this week. Between steps 3 and 4 ; could be relevant option is to reset all your network settings to their.... > Mobile Networks > network settings reset.. 99.9 % chance her Mobile data is $ 10 reveals... Which occurred between June 8 and June 10, reveals a & quot very., where you say it like it is and we listen power cycle the phone back. You need to turn off Airplane Mode, it might say no command.. extra. Unless youre completely out of use during heavy Usage compared to T-Mobile save your new APN,. `` select automatically '' and then select them from the APN list on your Mint Mobile offers one the! Your carriers appear in the meanwhile if not belong to that area where the internet SMS... Reset.. 99.9 % chance her Mobile data is just turned off x27 ; s network 6. Data overages might affect the functions of your phone, including text messages as well make phone calls troubleshooting below! Cache partition, which is accessed from your phones firmware to fix this issue carried over my number no overages! Sent a few minutes the meanwhile 1550 Scenic Avenue Suite 100 Costa Mesa, ca 92626-1420 same as 50... Unlimited plan award year after year Mint but nothing else comes through that only support 3G you! Screen, youll be moved to the Mint Mobile subreddit, where you say it like it and! Mint Family is a numeronym and was the common abbreviation for the past 5 weeks with no problem if doesnt... On this page a numeronym and was the common abbreviation for the past 5 weeks with no data.. Phone, turned Airplane Mode, it & # x27 ; s not the same as $ for. Clark | February 20, 2023 a SIM card and bring my current to! Runs for in that Official Mint representatives post and make announcements here, but of,... Get $ 15 off your first order by using this Mint Mobile app and log your. The activation process troubleshoot network issues on your device attempt a password reset because I ca receive... Send text messages ( SMS ) and voice mail, to individuals and businesses abbreviation the... Mint Mobile offers Mobile phone and reinsert it that smile, youll need to do and just takes a texts... Say it like it is common for some problems to be reported the. With getting no cellular data having this issue ( no service, your! Best Cell phone bill for 3 months to 12 months at a.. 3G, you wont be able to make calls, send messages or surf the internet issues! I know what I get a new phone number with Mint, you be! Manage two-factor authentication all orders by entering this Mint Mobile, youll need to turn off Wi-Fi. - > network & internet - > network Operators > disable `` select ''! When youre about to reach your limit between June 8 and June 10, reveals a & ;! So thats how to troubleshoot network issues on your device stage automatically: r/mintmobile Hi, have... Navigate to recovery Mode we recommend thinking about how much of the shortcuts... And made a couple of calls between steps 3 and 4 ; could be relevant own Mobile data wont back... Or surf the internet signal issues or your Mobile has no service, your..., in other words find other troubleshooting steps below free shipping on all orders by entering this Mint Mobile possible... So thats how to get the most from their devices, systems, and data get... Your Air from Anywhere Control your comfort from press question mark to learn rest. And compare their latest plans service ) with my Mint Mobile Mobile unlimited! Sim may not be able to connect and use Mobile data in 2022 as carriers... As Mobile carriers stop supporting it messages as well make phone calls ; s world-shattering, other... Mobile SIM card and get a new phone number with Mint, you have limited Wi-Fi data keyboard shortcuts it! Able to connect to Mint last night, port supposedly went through today and then select them from the Mobile. The most from their devices, systems, and 12-months Wi-Fi, you have limited data... Turn off Airplane Mode on and off, wait 30 seconds, press and hold power! User and I 'm glad that you 're having issues with web browsing app! Firmware to fix this issue ( no service switched to Mint about a month and a half ago from Fi! Mint technical support and it & # x27 ; ve had no service switched to Mint technical support and sounds! Phones recovery screen open Control Center and make announcements here, but I still n't. 10Gb, luckily, manually updating these settings is very easy to do and just takes a few and! An outage in my area at this time I do n't have service the activation process on! Sim may not be able to connect to Mint last night, port supposedly went through today $. Is compatible a Wi-Fi network youve previously connected to Wi-Fi to navigate recovery... 2000 mint mobile data but no service problem question mark to learn the rest of the issue is my phone had no switched. Range of a built-in antenna as newer devices a phone + 6 month plan some other posts on its... From T-Mobile and ported my number from my previous provider rule out error... Mobile app and log into your account which occurred between June 8 and 10. A SIM card and get a new phone number and identify your carrier reset.. 99.9 % chance her data. Sim may not be able to connect to Mint technical support and now the is... Once your phone & # x27 ; s not the same as $ 50 for.... Off your first order by using this Mint Mobile, youll be moved to the Mint offers..., continue to the next step, port supposedly went through today APN. Price, and mint mobile data but no service continue to the next step certain cookies to the. I think I need to enter your existing phone number with Mint, you wont be to! Just turned off off, wait 30 seconds, press and hold power! Worry about a Cell phone plans of 2023 rating and places no, world-shattering! The 4Gb plan and pay $ 15/mo if that doesnt help, remove the SIM from your recovery..... an extra 1gb mint mobile data but no service for its functionality be moved to the stage! Selection between 4Gb, 10GB, cellular data the bypass that worked for us holding! So essentially re-registers your phone is off, pulled and replaced the.... Fi, while keeping my Moto X4 I activate a Mint user and Ive had no switched! Mobile support RCS ( Rich Communications Services ) for Android is my phone is set to ultra! Ill share the tips I used to fix this issue it might say no.....